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Komatsu has grown into a global giant over the previous few decades thanks to their competence and strength in the field of logistics, mining, excavating and construction. With innovative concepts and technological superiority, they continue to be at the forefront of these industries.
Ever since 1945, Komatsu Forklift Co. Ltd has matured tremendously. Using modern design approaches and superior production functionality, Komatsu has distinguished itself through the development of dependable and durable lift trucks that customers from around the globe have come to rely on. In 1976, Komatsu Forklift U.S.A., Inc was established to meet the increasing need for its goods in the North American market. To improve expenditures and efficiencies, a modern plant was built in Covington, Georgia in 1990, to merge all U.S. Komatsu Forklift product support and manufacturing operations.
Komatsu Forklift U.S.A. continues to satisfy the requirements and demands of their clients globally while remaining a principal manufacturer and provider of progressive forklifts and forklift accessories. Central and Latin America, Mexico, the Caribbean and South America are home to some of Komatsu’s satisfied customers along with their North American consumers.
After numerous years of establishing and preserving quality consumer service rapport with clients, Komatsu Forklift understands that satisfying the needs of the customer is vital. Komatsu starts all new projects and product developments with the customer's input. By welcoming input and opinions, they are able to establish client wishes and expectations then develop progressive concepts and then build to exceed Komatsu Engineering Principles. Assuring consumers that quality is planned from the beginning and continued through the manufacturing, service and sales processes, allows Komatsu to end up with a superior product from start to finish.
The engineers at Komatsu are experts who specialize in designing heavy-duty technologies, lift trucks and construction equipment. Their design expertise assures that every piece of equipment will endure in even the toughest functions and environments. Adherence to stringent engineering principles allows Komatsu Forklift to satisfy ISO 9001 standards. Computer aided design and stringent internal quality standards all factor in to high-class forklift products. Komatsu Engineering Standards transform the contemporary and progressive technology used in advanced mining and construction equipment into world class equipment.
The ultra-modern facility in Covington, Georgia has all the essential requirements for full scale manufacturing. This facility can take raw steel and manipulate it by preparing, welding, and fabricating it. Once assembled and painted the lift trucks are ready to leave the plant and enter the market. Maintaining quality control through the length of the production process, assures consumers that the quality is built into Komatsu’s products from the very beginning.
Komatsu feels that a product is only as valuable as the individuals who support it and sell it, their dealers make all the difference. Komatsu Forklift boasts an outstanding network of company dealers and independent sellers who are working hard to outdo expectations. Specialized in all aspects from product sales, service or operating education, or aftermarket support, their diverse network of knowledgeable and capable experts are available. Komatsu Forklift Dealer locations across the country have a Komatsu OEM components on-hand to offer the essential service required to keep customers’ operations running fluently. Computerized, real-time access with next day distribution from their highly automated distribution hub is another option. The online K-Link system assists sellers with on-line parts management, service and acquisition for all major lift truck models.
At Komatsu Forklift U.S.A., Inc. they know how to serve Countrywide Accounts. Several world-class companies rely on Komatsu lift trucks in their day-to-day operations. Nationwide account consumers benefit from a unique partnership with Komatsu that permits them to tailor cost-efficient applications in order to boost the customer’s productivity and profits. Komatsu nationwide account clients have access to on-line components and service support system and a comprehensive fleet management program, providing the ability for Komatsu to be their total solution for any lift truck worries.
The resourceful and dependable team members at Komatsu Forklift U.S.A., are committed to providing excellent customer support no matter if it arrives in the form of education, sales, aftermarket support, and longterm maintenance. They want to make certain that the consumer support offered will help their customers satisfy or exceed their company targets while establishing strong working partnerships in the process. Komatsu strives to identify with each of their customers’ unique means of doing business and enjoys working together to develop an arrangement to best insure their ongoing success.
